Online Store Policies

If you wish to purchase our cheese but are financially stressed due to COVID-19, please contact us via email and we will give you a significant discount.  No questions asked.

 

Out of Area Shipping

Orders will be shipped twice week on Mondays and Wednesdays via Purolator Courier.  Cheese will be packed in insulated boxes with ice packs.  At this time, we only ship within British Columbia for a flat rate of $30.

Local Delivery

Local Cowichan Valley orders will be delivered on Thursdays.  Orders for the same week must be received by 9am Wednesday.  It is the responsblity of the purchaser to provide a cooler with ice packs to receive the cheese.  Local deliveries are $5/order.

Packaging & Sanitation

For the time being we are offering cheese in larger sizes.  This is to minimize your order frequency during the COVID-19 pandemic.

For easy sanitation, all products will be packaged in either vacuum sealed plastic bags or plastic deli tubs.  We will not be using cheese paper at this time.

Product Notes

Because we follow a seasonal production model, you may find slight variations in taste, texture, and appearance of our cheese between batches.  This is normal.  Please contact if you have any concerns about quality.